Privacy Policy

Privacy Policy – Psikologiehub.com

Introduction Psikologiehub.com ("Psikologiehub", "we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal data when you use our website psikologiehub.com and the services offered there (the "Platform").

Psikologiehub operates an online psychological assessment platform that allows companies and clients ("Clients") to invite candidates to take ability, personality, and skills tests through the Platform.

This Privacy Policy applies to you as an individual who accesses and uses our Platform to complete these tests ("you", "Candidate", or "User").

To use our Platform, Psikologiehub needs to process certain personal data from Users. This Privacy Policy applies to all processing of personal data where Psikologiehub acts as the data controller in accordance with the General Data Protection Regulation ("GDPR").

Please read and understand this Privacy Policy before accessing or using our Platform.

1. What Information Do We Collect?

We collect the following information when you use our Platform:

Personal Data:

• Full name

• Gender (optional)

• Email address

• Username and password (optional)

• Video and webcam recordings (optional)

• Demographic data (optional)

• IP address

• Career-related information (e.g., education, work history, salary expectations) (optional)

• Answers you provide to open-ended questions and custom tests (excluding multiple-choice answers)

• Communications between you and us

2. How Do We Use Your Personal Data?

We use your personal data to provide and support the services on our Platform. Here’s how we use it:

1. Providing the Service: We use your information to conduct and manage assessment tests as part of your job application process with your chosen employer. We may also share your test results with suitable employers that match your skills and interests.

2. Communication: We send emails, newsletters, and other messages to inform you about our services, share your test results, or contact you about potential job opportunities. You can unsubscribe from these communications at any time by clicking the unsubscribe link. We also use your data to respond to your questions, complaints, or concerns.

3. Website Monitoring: To ensure the Platform and our technology are used properly and to optimize their performance.

4. Platform Improvement: To develop, test, monitor, and fix technical issues in our Platform.

5. Supplier Management: To manage suppliers who provide services to us.

6. Easy Access: To help you access your information quickly after logging in and remember your details so you don’t have to re-enter them.

7. Statistics: To monitor anonymous and aggregated metrics such as total visitors, traffic patterns, demographic trends, and patterns in test results.

8. Development: To create and test new products, features, and to improve our tests and Platform.

9. Benchmarking: To use anonymized and aggregated test scores and demographic data to provide benchmarks to our clients and improve our services.

We only process your personal data for the purposes listed above and ensure that your data is only accessible to those who have a legitimate need to know it.

3. Legal Basis for Using Your Personal Data

We process your personal data based on the following legal grounds:

1. Performance of a Contract: Processing is necessary to fulfill a contract you are part of, or to take steps at your request before entering into a contract.

2. Legal Obligation: Processing is necessary to comply with our legal obligations.

3. Legitimate Interests: Processing is necessary for our legitimate interests, unless those interests are overridden by your fundamental rights and freedoms.

4. Sharing Your Information

We do not share your personal data with third parties except in the following situations:

• With Your Consent: We share your information if you have given us permission.

• For External Processing: We may share your data with trusted affiliates, companies, or individuals who process it on our behalf, according to our instructions and subject to strict confidentiality and security measures.

• For Legal Reasons: We may disclose your information if we believe in good faith that it is reasonably necessary to:

  • Comply with applicable laws, regulations, legal processes, or government requests.

  • Enforce our Terms of Service, including investigating potential violations.

  • Detect, prevent, or address fraud, security, or technical issues.

  • Protect the rights, property, or safety of Psikologiehub, our users, or the public, as required or permitted by law.

5. Information Security

We work hard to protect Psikologiehub and our users from unauthorized access, alteration, disclosure, or destruction of your information. Specifically:

• We regularly review our information collection, storage, and processing practices, including physical security measures, to prevent unauthorized access.

• We limit access to personal information only to employees, contractors, and agents of Psikologiehub who need to know that information.

Cookie Policy – Psikologiehub.com

1. Scope This policy applies to all employees, contractors, vendors, and others who interact with Psikologiehub.com and have access to personal data of individuals in the European Union (EU) and European Economic Area (EEA).

2. Policy

Thank you for visiting psikologiehub.com and/or app.psikologiehub.com ("Website"). This Cookie Policy applies to our Website, third-party websites (such as YouTube and Facebook), and any applications accessed through them that are operated by or on behalf of Psikologiehub ("Psikologiehub Sites").

By using Psikologiehub Sites, you consent to the use of cookies and other tracking technologies as described in this policy. If you do not agree, you should adjust your browser settings or stop using our sites.

What are cookies? Cookies are small text files placed on your computer by the websites you visit. They are widely used to make websites work more efficiently and to provide information to the website owner.

Does Psikologiehub use cookies? Yes. We use cookies and similar technologies such as single-pixel GIFs and web beacons. We use both session cookies and persistent cookies. We also use third-party cookies, such as Google Analytics.

How and why do we use cookies? We use cookies to better understand how visitors use our website. They help us personalize the site to your needs, improve user experience, gather customer satisfaction feedback, and communicate with you on other parts of the web.

We store all information collected through cookies in a non-personally identifiable format. Our cookies do not store your name or IP address on your computer.

Types of Cookies We Use

• Strictly Necessary Cookies: These are essential for the website to function properly. We do not need your consent for these cookies.

Cookies used on Psikologiehub Sites:

How to control or delete cookies? Most browsers automatically accept cookies. You can change your browser settings to block cookies or notify you when they are sent. If you disable our cookies, some features of the Platform may not work properly.

Changes to this Cookie Policy We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us If you have any questions about this Cookie Policy, please email us at [email protected].

Information Security Measures – Psikologiehub.com

1. Scope This document describes the technical and organizational measures implemented by Psikologiehub.com to protect Personal Data, End-User Data, and System Data (collectively referred to as "Data") processed through our products and services.

2. Definitions

• Personal Data: Information processed on behalf of customers relating to an identified or identifiable individual.

• End-User Data: Data provided by or on behalf of the customer during the service relationship.

• System Data: Data generated from the use of our services (logs, session data, telemetry, usage statistics, etc.).

3. Security Management

3.1 Security Program We maintain a written information security program that includes administrative, technical, and physical safeguards appropriate to the nature and complexity of our business.

3.2 Personnel Security We evaluate the skills and background of employees and contractors during recruitment.

4. Due Diligence on Subcontractors We regularly assess subcontractors’ security capabilities and require them to follow security standards that are at least as strict as ours.

5. Physical Security We do not operate our own physical offices or servers. We use reputable cloud service providers with high physical security standards.

6. Logical Security

• We implement strict access controls based on the “least privilege” principle.

• Every user has an individual account (no shared accounts).

• Access is protected with strong passwords and multi-factor authentication.

• Remote access requires VPN and multi-factor authentication.

• We review access controls at least once a year.

7. Data Security

• Data is encrypted during transmission (using TLS/SSL).

• Stored data is encrypted using strong encryption algorithms.

• Regular backups are performed and stored securely.

8. Monitoring and Testing We continuously monitor our systems, conduct regular vulnerability scans, risk assessments, and independent security audits at least once a year.

9. Security Awareness and Training All staff receive regular security training and awareness programs.

10. Security Incident Response We have a documented incident response plan, a dedicated response team, and conduct post-incident reviews to prevent future occurrences.

Data Processing Agreement (DPA) for Customers – Psikologiehub.com

Introduction This Data Processing Agreement (DPA) sets out the legal terms that apply when Psikologiehub processes personal data on behalf of our customers.

1. Scope This DPA governs the processing of End-User Data (which may include personal data) by our services.

2. Definitions Key terms such as “Personal Data”, “GDPR”, “Processor”, “Controller”, and “Security Incident” have the meanings given under applicable data protection laws (including GDPR).

3. Our Responsibilities as a Data Processor

• We will only process your customers’ personal data based on your documented instructions.

• We will notify you immediately if we believe any instruction violates data protection laws.

• We will assist you in responding to data subject requests (e.g., access, deletion, correction).

• We will help you with Data Protection Impact Assessments when requested.

• We maintain appropriate technical and organizational security measures (as described in our Information Security Measures).

• We will notify you without undue delay in the event of a Security Incident.